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Terms & Conditions

Terms and Conditions

Acceptance of the Terms

By using our platform, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with any part of these Terms, please exit immediately.

Eligibility Requirements

Our platform is available for use by individuals who are at least 18 years old. We reserve the right to request proof of age from users.

Geographic Restrictions

Access to our platform may be restricted in certain countries or territories. It is your responsibility to ensure that you comply with all applicable laws and regulations governing online gaming.

Account Registration Rules

To use our platform, you must register for an account by providing accurate information. You are responsible for maintaining the security of your login credentials and for any activity on your account.

One-Account-Per-User Policy

You may only hold one account with us. Attempting to create multiple accounts will result in termination of all relevant accounts without warning or notification.

Identity Verification and KYC

We reserve the right to request additional information or documentation from users, including but not limited to proof of identity and address. Failure to comply with such requests may result in suspension or closure of your account.

Account Accuracy Obligations

You are responsible for ensuring that all information provided during registration is accurate and up-to-date. Any discrepancies discovered at a later date may lead to penalties or sanctions being imposed on the user's account.

Account Security Responsibilities

You must maintain the security of your login credentials, including but not limited to choosing strong passwords and keeping them confidential. We are not liable for losses incurred as a result of unauthorized access to your account.

Login Credentials and Password Protection

You may only share your login credentials with authorized users who have obtained permission from you to use your account. You must ensure that all shared login credentials are kept secure and confidential at all times.

Restricted Behaviour and Prohibited Activities

The following activities are prohibited:

  • Multi-accounting
  • Collusion or cheating in gameplay
  • Engaging in unlawful online gaming practices
  • Using automated software, robots, or artificial intelligence to participate in gameplay

We reserve the right to monitor your activity on our platform at all times. Failure to comply with these restrictions may result in penalties or sanctions being imposed.

Bonus and Promotion Rules

All bonuses and promotions offered by us are subject to specific terms and conditions that will be communicated via email or other means of notification.

  • Wagering requirements: A minimum number of bets must be placed on specified games or events before a bonus can be withdrawn.
  • Time limitations: Bonuses may have time limits, beyond which the offer is automatically voided.
  • Minimum deposit requirements: To receive bonuses, you may need to make a deposit within a specific timeframe.

Wagering and Gameplay Conditions

All gaming activities are subject to these Terms. Your continued use of our platform implies acceptance of all applicable conditions, including but not limited to:

  • The maximum amount that can be wagered on any single bet or game
  • Minimum stake requirements for certain games

Bonus Abuse Prevention

We reserve the right to modify or void bonuses and promotions if we suspect bonus abuse. Examples of potential abuses include but are not limited to exploiting gameplay mechanics, using third-party software to manipulate results, and engaging in pattern-betting.

Deposits and Withdrawals

Please note that deposits may have a minimum deposit amount requirement.

  • Verification before withdrawals: Before making any withdrawal, you must verify your account information.
  • Processing time frames for payoutsWe reserve the right to delay or freeze payments until all relevant procedures are completed.

Technical Interventions or Voided Gameplay

In cases where gameplay is interrupted due to technical issues on our platform, we may void bets made during that period. In situations of irreconcilable conflicts between bet types (e.g., win/loss), the most profitable outcome will be applied first.

Suspension or Closure of Accounts

We reserve the right to suspend or close your account if:

  • We suspect fraudulent activity
  • Your behavior contravenes our policies and rules
  • You fail to comply with our terms and conditions

Intellectual Property and Platform Ownership

All rights, including but not limited to intellectual property, copyrights, trademarks, trade secrets, and goodwill, are owned by or licensed to us.

Limitation of Liability

We cannot be held liable for losses that arise from unforeseen circumstances beyond our control. These circumstances include but are not limited to:

  • Natural disasters
  • Wars

Our total liability under these Terms shall never exceed the amount in your account at any given time.

Modification of Terms

These Terms may change or be amended by us without prior notice. We will make reasonable efforts to inform you about such changes before they take effect, but we cannot guarantee that this can always happen.

Contact or Support Guidance

For all inquiries and support matters please use the following:

  • Contact form
  • Live chatEmail

We aim for an average response time of 2 hours on live chats. Email responses are typically provided within 4-6 hours during weekdays (09:00 - 18:00 GMT).

Applicable Licensing or Regulatory Oversight

Our platform is operated from Curaçao, which means we are regulated by the Gaming Control Board in Curaçao.

If you have a concern with your experience on our site, please do not hesitate to contact us.